At MegaShoppee, your satisfaction is our top priority. We understand that sometimes things don’t go as planned, and you may need to return or request a refund for a product. Our goal is to make this process as simple and transparent as possible. Please review our detailed return and refund policy below:

1. Return Eligibility

We accept returns for all products (except digitally sold items) within two days of the product’s delivery date. To qualify for a return, the product must meet the following conditions:

2. Conditions for Return

• The product must be unused and in its original packaging.
• All accessories, manuals, and components that came with the product must be returned in full.
• The product should not show signs of wear, damage, or alterations.
• Products returned due to change of mind or personal preferences are not eligible for a refund.

Sale Items: Only regular-priced items are eligible for a refund. Sale items cannot be refunded.

3. Wrong or Faulty Products

If you receive a wrong or faulty product, please contact us within two days of receiving the item. We will provide instructions on how to proceed with the return or replacement process. Once we receive the returned item, we will assess it and offer a suitable resolution, such as a replacement, refund, or exchange.

4. How to Initiate a Return or Refund

To request a return or refund, please follow these steps:

1. Contact our Customer Support Team through the contact us page within two days of receiving the product.
2. Include your order number and a brief explanation for the return or refund request.
3. Our team will review your request and provide you with further instructions, including the return shipping address if necessary.
4. Once we receive and inspect the returned product, we will process the refund, replacement, or exchange, as appropriate.

5. Refund Processing

Refunds will be processed within seven business days of receiving the returned product. The refund amount will be credited back to your original payment method. Please note that depending on your payment provider, the refund may take additional time to appear in your account.

6. Non-Returnable Items

Certain items are not eligible for return or refund. These include:

• Digitally sold products, such as gift cards, downloadable software, etc.
• Products with opened packaging, missing accessories, or signs of use.
• Perishable goods, such as food or beverages.

7. Need Help?

If you have any questions or need assistance with our return and refund process, please don’t hesitate to contact us by submitting your queries on the contact us form on that page. Our team is here to assist you and ensure you have a positive experience with MegaShoppee.

Note: MegaShoppee reserves the right to update or modify this policy at any time. It is your responsibility to review and understand this policy at the time of your purchase