Welcome to MegaShoppee.com. By accessing and using our website, you agree to comply with the following terms and conditions. If you disagree with any part of these terms, please do not use our services.

1. Introduction

MegaShoppee offers a variety of products available for purchase on our platform. By accessing and using MegaShoppee.com, you agree to adhere to the rules, regulations, and guidelines outlined in this agreement. These Terms and Conditions govern your use of the website, purchases made through it, and any other interaction with the MegaShoppee platform. These terms apply to all users, including vendors and customers.

2. Product Representation

We strive to ensure that the products displayed on our platform are as accurate as possible. However, due to factors like screen resolution, lighting during photography, and product packaging variations, slight discrepancies in color or appearance may occur. We aim to provide clear and accurate descriptions and images of the products, but we cannot guarantee that all representations are 100% identical to the actual product you receive.

MegaShoppee makes every effort to provide you with up-to-date product information, including pricing, availability, and specifications. However, in the event of an error or omission, we reserve the right to correct the information at any time without prior notice.

3. Returns and Refunds

We understand that sometimes customers may need to return products. If you wish to return an item, you may request a refund within two days of receiving it. To be eligible for a return, the product must be unused, undamaged, and in its original packaging. Products that have been opened, used, or altered are not eligible for return or refund.

Once a return request is approved, please ship the product back to us using a secure, trackable delivery method. We will process your refund to your original payment method once we have received and inspected the returned product. The refund process may take up to 14 days, depending on your payment provider. We may deduct any applicable return shipping fees or restocking fees from the total refund amount.

4. Product Availability

MegaShoppee works closely with its vendors and suppliers to ensure product availability. However, due to factors such as high demand or supplier stock levels, products may occasionally be out of stock. While we strive to restock popular items promptly, we cannot guarantee that all items will be available at all times. If a product is unavailable, we will notify you via email and provide an estimated restock date or an alternative solution.

For backordered items, we will process your order once the product becomes available. If the delay is significant or you no longer wish to wait, you may cancel the order, and we will issue a full refund.

5. Delivery Coverage

We currently offer delivery within India and do not provide international shipping. We work with trusted logistics partners to ensure that orders are delivered as quickly and securely as possible. Delivery times may vary depending on your location, the delivery method chosen, and other factors beyond our control, such as weather conditions or holidays. We will provide an estimated delivery timeframe when you place an order, but please note that these are only estimates and may change.

We are not responsible for delays caused by third-party carriers or events beyond our reasonable control, such as natural disasters, strikes, or governmental regulations. If your delivery is delayed, please contact our support team for further assistance.

6. Intellectual Property

All content, images, logos, trademarks, and other materials on MegaShoppee.com are the intellectual property of MegaShoppee or its affiliates. These materials are protected by copyright, trademark, and other intellectual property laws. You may not use any content from the website without the express written permission of MegaShoppee. Unauthorized use of our intellectual property, including copying, reproduction, or distribution, will result in legal action.

By using our website, you agree not to infringe upon the intellectual property rights of MegaShoppee or any third parties whose content may be displayed on our platform.

7. Prohibited Conduct

As a user of MegaShoppee.com, you agree to use the website in a lawful manner and to refrain from any activity that may disrupt or interfere with the operation of the website. This includes, but is not limited to:

• Hacking or attempting unauthorized access to any part of the website.
• Spamming, phishing, or distributing malware through the website.
• Tampering with the website’s functionality, servers, or databases.
• Impersonating other users or providing false information.

We reserve the right to suspend or terminate the accounts of users who engage in these activities. Depending on the severity of the violation, we may also take legal action to protect the integrity of our platform.

8. Privacy Policy

Your privacy is important to us. MegaShoppee collects personal information from users in order to process orders, provide customer support, and improve our services. Our Privacy Policy outlines how we collect, store, and use your data. By using our services, you agree to the collection and use of your personal information in accordance with our Privacy Policy.

We are committed to protecting your personal data and complying with applicable data protection laws. If you have any questions about how we handle your personal information, please review our Privacy Policy or contact our customer support team.

9. Payment Terms

MegaShoppee accepts various forms of payment, including credit/debit cards, digital wallets, and online banking. All payments are processed securely through third-party payment gateways. We do not store your payment information, and transactions are encrypted to protect your financial data.

By completing a transaction on MegaShoppee, you confirm that you are authorized to use the payment method provided, and that the information you have provided is accurate. In the event of a failed transaction or fraudulent activity, we reserve the right to cancel your order and suspend your account.

10. Limitation of Liability

MegaShoppee is not liable for any direct, indirect, incidental, or consequential damages that may result from your use of the website or the products purchased through it. We take reasonable steps to ensure the accuracy of product information, the security of transactions, and the timely processing of orders. However, we cannot guarantee that the website will be free from errors, interruptions, or issues beyond our control.

By using MegaShoppee, you agree to release MegaShoppee and its affiliates from any claims or damages arising from your use of the platform.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes or claims arising from the use of MegaShoppee.com will be resolved in the courts located within India. By using our platform, you consent to the jurisdiction of the Indian courts.

12. Modifications

MegaShoppee reserves the right to modify, amend, or replace these Terms and Conditions at any time without prior notice. Any changes will be effective as soon as they are posted on this page. It is your responsibility to review this page regularly for any updates. By continuing to use the website after changes are made, you accept the modified terms.

13. Customer Support

If you have any questions, concerns, or issues regarding these Terms and Conditions or your use of MegaShoppee.com, please contact our Customer Support team at helpdesk@megashoppee.com. Our team is available to assist you with any inquiries and ensure that your experience with MegaShoppee is as smooth as possible.